We support a large number of keyboard shortcuts for faster and easier use of our interface. We are also always trying to grow this list, so please check back occasionally for any updates.
What keyboard shortcuts can I use?
Press ? at any time to see the full list of available keyboard shortcuts.
Here's the list of our Gmail compatible keyboard shortcuts:
| Shortcut | Action |
|---|---|
? |
Open keyboard shortcut help |
shift + n |
Create a new ticket |
r |
Go to the reply box |
c |
Go to the comment box |
tab + enter |
Send the reply if you are in the reply box |
/ |
Go to the search box |
esc |
Escape from the reply/comment/search box |
e |
Archive a ticket (in listing or when the ticket is open) |
! |
Mark the ticket as spam |
# |
Mark the ticket as trash |
a |
Assign ticket/tickets to a user |
shift + a |
Assign ticket/tickets to me |
g |
Assign ticket/tickets to a group |