From Startups to Enterprises, we’ve got a plan for you! Your 14 day trial is on us.
Shared Inbox, Knowledge Base & Basic Integrations to get your support team off the groundSetup 14-Day Free Trial
Everything in Startup + Customer Portal & Enterprise Integrations to supercharge your workflowSetup 14-Day Free Trial
Compare The Plans
Compare and pick the plan that works for you. Upgrade or downgrade at any time!
|Unlimited Email Inboxes/Tickets|
|Customer Satisfaction Ratings|
|Two Factor Authentication|
|In Depth Reports|
|Knowledge Base Software||
|Customer Portal Software|
|Portal Access for Customer Groups|
|Friendly Customer Service|
|Start Free Trial||Start Free Trial|
Frequently Asked Questions
Here are the answers to most common questions. Contact us if you have any more!
Users are the people who have access to your SupportBee account. They have 3 levels of user permissions: Admins, Agents, and Collaborators. While all have access to basic interface features, there are a few considerations to make when selecting or setting up an account type. Read more about User Permissions.
Teams reflect the real-world idea of teams or departments in organizations. This feature helps in bringing about a structure to a support process that spans across multiple departments or teams within an organization. Read more about using teams.
We use Stripe, a leading payment gateway to process payments. We don't store or even see your credit card details. Stripe stores them securely for us. Read more about their security standards and practices.