Not sure whether Google Docs or Office 365 is right for you? Our guide breaks down the differences in features, pricing, and collaboration tools to help you decide.

Tired of switching between Gmail accounts? Discover how to view all your emails in one inbox and improve productivity with easy-to-follow steps and organization tips.

Simplify team collaboration and email management with a shared mailbox in Google Workspace. Learn how to set it up in 4 easy steps.

Explore how to create a Gmail shared inbox in minutes. This guide provides step-by-step instructions for setting up delegated accounts or using Google Groups for collaboration.

Operating multiple Gmail accounts? Discover how to merge them into one inbox with email forwarding and data importing for a more organized workflow.

Learn how to set up Google Groups as a collaborative inbox to streamline team communication, assign tasks, and track inquiries all in one place.

If your email is hosted on Google, you can easily use Google Apps Script to automate tasks like mass downloading image attachments. Even if you’re not a developer, it’s a simple process: just copy and paste the provided script. Start by logging into the Google Account associated with the email you want to use for this task. Once logged in, you can quickly set up the script to download image attachments from your Gmail. Follow the guide at Google Apps Script to get started—it’s user-friendly, e

Learn how Google Workspace and Office 365 compare in terms of apps, storage, security, and integrations. Plus, explore a customer support alternative.

Want to email multiple people at once? Find out how to set up group emails in Gmail with easy-to-follow steps, tips, and helpful alternatives.

Overwhelmed by your Gmail inbox? Follow these 15 tips for organizing emails, from customizing layouts to archiving old messages.

Customer engagement is vital to your business's success. Here's what you need to know about customer engagement, why it matters, and how to improve it.

Looking to develop a more customer-centric culture in your company? Here are 6 proven ways to build a customer-centric culture.

Want to improve the customer experience? These 4 proven customer experience strategies work every time.

Wondering how to create a customer-centric strategy for your organization? These 7 steps will help you create a strategy that puts your customers at the center of everything you do.

Learn how customer service and marketing teams can work together to provide exceptional customer experiences for your business.

A look at customer retention, how to calculate it, and a few of the most crucial reasons to prioritize customer retention in your business.

Put these six proven customer retention strategies in place to enhance customer satisfaction, cultivate loyalty, and foster repeat business.

Customer satisfaction is a key competitive differentiator today. Use these six proven strategies to create an exceptional customer experience and improve customer satisfaction.

Use these seven leading shared inbox integrations to improve team collaboration and customer support.

What's the goal of CRM? In this post, we'll discuss the ultimate goal of customer relationship management and how you can use it to your advantage.

Every company wants to minimize customer service complaints, but how can you stop them before they happen? These 6 tactics will help you identify and resolve customer service complaints before they happen.

Teamwork makes the dream work, especially when it comes to customer satisfaction. Here are 6 ways companies are leveraging team collaboration to improve customer satisfaction.

Customer feedback is a valuable resource for every small business. These 50 customer feedback tools help small businesses collect authentic customer feedback to improve the customer experience.

These 50 customer service software tools for customer support streamline your customer support services, from customer relationship management to social media customer support.

Learn about the differences between customer support and customer service, from the nature of the activities to how each is measured.

Want to write knowledge base articles that really help your customers? Follow these tips to write more effective knowledge base articles.

A well designed knowledge base can reduce your customer support costs and deliver better customer service to your customers. We show you how to do it!

Expert customer service tips including training tips, best practices for dealing with difficult customers, how to leverage technology to improve customer service, and more.

A cloud based helpdesk can streamline your customer support and help you deliver better customer service to your customers. Read on to learn more!

Customer relations is the ongoing effort of building and nurturing relationships with customers. Learn more about customer relations and why it matters.