API

The SupportBee API allows you to integrate SupportBee with your applications and services. You can use the API to:

  • Create and manage tickets
  • Add replies and comments
  • Manage customers and agents
  • Access reports and analytics
  • Automate workflows

To get started with the SupportBee API:

  • Authentication: API requests require authentication using an API token. You can find your API token by clicking on your profile picture at the top left corner of your SupportBee desk and then clicking on "API Token". Pass your token via the Authorization header:

    Authorization: Bearer your_api_token

  • Base URL: All API requests should be made to https://[your-company].supportbee.com/

  • Format: All API requests must have the Accept header set to application/json. The API returns JSON data.

API Reference

For complete API reference documentation, including endpoints, parameters, authentication, and examples, visit:

SupportBee API Reference

Agent Skills for AI Coding Agents

If you use an AI coding agent like Claude Code, Cursor, or GitHub Copilot, you can give it contextual knowledge about the SupportBee API by installing our Agent Skills. Your coding agent will then be able to help you build integrations, write automation scripts, and configure webhooks with accurate API knowledge.