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Teams around the world use SupportBee to keep customer support simple. Here are some of their stories.

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In The Cold

A 12-person web agency in northern Sweden uses SupportBee as the front line for client support, escalating to Basecamp when developer help is needed.

Web Agency 12 people Piteå, Sweden
"Support becomes part of our relationship with the customer. We don't want anything to stand in the way of immediate response."

- Peter Söderlund, CEO

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What people are saying

From G2, YouTube, and around the web

G2 Review ★★★★★

"It gives us one place to manage customer support emails instead of handling them from individual inboxes. Tickets can be assigned to the right person, so it's clear who's responsible and nothing gets missed."

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G2 Review ★★★★

"The main reason we use SupportBee is the price, which is good for a smaller team. It covers the basics of a shared inbox: assigning tickets, labels, and internal notes."

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Encyro Blog

"Software is often at its best when it focuses on solving a specific problem well, keeps pricing straightforward, and avoids unnecessary complexity."

Read on Encyro ↗

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