Users
Learn how to add users, manage collaborators, set up profile pictures, and configure user permissions in your SupportBee account.
Adding Users
Invite team members as admins, agents, or collaborators and configure their access and notification settings.
Understanding User Permissions
Learn the differences between admin, agent, and collaborator roles and what each can access in SupportBee.
Using Teams
Create teams to organize agents by department or function and assign tickets to groups instead of individuals.