Once you are setup, take a quick look at Understanding Ticket States to get an idea of how SupportBee can help you manage your tickets with a few simple states. Try sending a few tickets and replying to them. Finally, learn how you can Archive a Ticket and file it away.
If you are looking for the API documentation, please checkout our Developer’s Site. Please use the contact link at the bottom of any page to write to us if you have any questions!