Knowledge Base Software

Setting up, adding content, integration with email ticketing, custom domain setup, visibility, and customization.

Setting up

Create, configure, and customize your knowledge base site with publishing controls and analytics tracking.

Create categories and articles with images, videos, and attachments for your knowledge base.

Control knowledge base visibility — make it private, or protect it with a password.

Configure your own domain name for your knowledge base site instead of using SupportBee's default.

Connect your knowledge base with email ticketing to suggest relevant articles when handling support tickets.

Add a contact form to your knowledge base so customers can submit tickets directly from help articles.

Learn about SupportBee's DMCA compliance and copyright infringement reporting procedures.

Embed your knowledge base articles and search directly on your website using Hive widget.