Account Settings
Manage your SupportBee account settings including billing and plan options, two-factor authentication, notification preferences, passwords, and signatures.
Notification Settings
Customize email notification preferences for new tickets, assignments, replies, and comments in your SupportBee account.
Signatures
Create personalized email signatures with rich text and links that automatically append to your ticket replies.
Passwords
Change your SupportBee account password or use the reset flow to recover access if you have forgotten your credentials.
Two-factor authentication (2FA)
Enhance your SupportBee account security by enabling two-factor authentication using TOTP authenticator apps.
Administering Billing and Plan Options
Manage your SupportBee subscription, update payment methods, and switch between plans from the billing admin panel.
Deleting your support desk
Learn how to permanently close and delete your SupportBee account, including all tickets, users, and associated data.
Adding a profile picture
Upload a custom profile picture or connect your Gravatar to personalize your agent profile and replies in SupportBee.