Notion Email Ticketing Integration

Notion is a connected workspace for docs, projects, and knowledge bases. For more details please visit www.notion.so

Automatically Save Tickets to a Notion Database

Use SupportBee's Notion integration to automatically create a page in your Notion database every time a new ticket arrives. Each page includes the ticket subject, body, and a link back to SupportBee.

Setting Up the Integration

1. Click 'Add to My SupportBee' and authorize with Notion.
2. A database will be automatically created in your Notion workspace.
3. Optionally, if you want to use a different database, paste its full URL in the 'Notion Database URL' field.

How It Works

Once configured, for every new ticket,

1. A page will be created in your chosen Notion database.
2. Each entry has the ticket subject, requester, source, and a link to the ticket in SupportBee.
3. A card on the tickets page carries a link to the Notion page for the ticket.