Wondering how customer portals can benefit your business and improve customer support? Here's everything you need to know about leveraging customer portals to enhance customer satisfaction.
by Angela Stringfellow
Take a look at 4 tips for providing stellar customer support via social media. Create a better social media customer support strategy by following these tips.
How do you maintain stellar customer support while growing rapidly? Here's how audiovisual company Cloud 9 used SupportBee to deliver top-notch service to their expanding client list.
by Jane Callahan
We asked 25 customer service experts to share their top tips for providing unmatched customer care. Here's what they had to say.
Thinking about buying a help desk ticketing system? Here are 6 must-have features to look for when comparing help desk ticketing systems.
4 Strategies to Help You Bring High-Touch Customer Service to Your Business.
If you've been thinking about implementing a shared inbox for your team, here are six compelling reasons why a shared inbox is an excellent team collaboration tool.
The best Basecamp integrations for improving customer service.
Expert customer service tips including training tips, best practices for dealing with difficult customers, how to leverage technology to improve customer service, and more.
Learn what customer service really means and how it impacts your business both positively and negatively.
How a restaurant franchise improved customer service using SupportBee
Learn about providing top-notch customer care with these top-quality customer care resources, including blogs, tutorials, books, guides, and more.