A list of 10 important customer service skills that matter if you are hiring for support or have a client facing job

Easily manage customer groups to track support tickets at both individual and organization levels, improving customer service and communication.

Easily forward Google Group emails to SupportBee for efficient handling of support or sales requests by setting up automatic email forwarding.

iProv COO Patrick Laughlin needed a better way to manage the support needs of his company's growing customer base. SupportBee checked all the boxes.

"It is not enough that you have a great product or service. The harsh truth is that it is difficult to keep your customers happy." says Uwe Dreissigacker, founder of InvoiceBerry. Read more in his guest post!