![Building a Customer-Centric Culture: 6 Ways to Make It Real [2025]](https://public.supportbee.com/img/blog/2024-09-09-how-companies-can-build-a-customer-centric-culture/supportbee-customercentric.png)
Building a Customer-Centric Culture: 6 Ways to Make It Real [2025]
Only 14% of companies are truly customer-centric. Learn how to build a customer-centric culture through values, hiring, training, and technology.
![Building a Customer-Centric Culture: 6 Ways to Make It Real [2025]](https://public.supportbee.com/img/blog/2024-09-09-how-companies-can-build-a-customer-centric-culture/supportbee-customercentric.png)
Only 14% of companies are truly customer-centric. Learn how to build a customer-centric culture through values, hiring, training, and technology.
![How to Build a Customer-Centric Strategy: 7 Proven Steps [2025]](https://public.supportbee.com/img/blog/2024-09-07-steps-to-building-a-customer-centric-strategy/supportbee-customer-centric.png)
A step-by-step guide to creating a customer-centric strategy. Learn how to collect feedback, use data, train teams, and develop products that put customers first.
iProv COO Patrick Laughlin needed a better way to manage the support needs of his company's growing customer base. SupportBee checked all the boxes.