Office 365 Blogs

How to Block an Email Address in Outlook (Step-by-Step Guide)
Mark O'Toole 26 May 2026

How to Block an Email Address in Outlook (Step-by-Step Guide)

Block unwanted senders in Outlook on the web, Windows, Mac, and mobile. Plus domain blocks, unblocking, and Block vs Junk vs Rules.

Office 365
Outlook SMTP Settings for Outlook.com, Microsoft 365, and Exchange
Mark O'Toole 21 May 2026

Outlook SMTP Settings for Outlook.com, Microsoft 365, and Exchange

Outlook SMTP settings for Outlook.com, Microsoft 365, and Exchange. Server, port, encryption values, and setup steps for every Outlook version.

Office 365
How to Use the Scheduling Assistant in Outlook
Mark O'Toole 18 May 2026

How to Use the Scheduling Assistant in Outlook

Learn how to use the Scheduling Assistant in Outlook to find common meeting times. Step-by-step for classic Outlook, new Outlook, web, and mobile.

Office 365
Outlook Not Sending Emails: 8 Fixes That Work
Mark O'Toole 14 May 2026

Outlook Not Sending Emails: 8 Fixes That Work

Outlook not sending emails? Step-by-step fixes for stuck outbox, offline mode, SMTP errors, authentication issues, and large attachments. All Outlook versions.

Office 365
How to Set Reminders in Outlook: Calendar, Email, and Tasks
Mark O'Toole 14 May 2026

How to Set Reminders in Outlook: Calendar, Email, and Tasks

Learn how to set reminders in Outlook for calendar events, emails, and tasks. Step-by-step for classic Outlook, new Outlook, web, and mobile.

Office 365
How to Create a Distribution List in Outlook (2026 Guide)
Mark O'Toole 11 May 2026

How to Create a Distribution List in Outlook (2026 Guide)

Learn how to create a distribution list in Outlook using Contact Groups, Contact Lists, and Microsoft 365 admin tools. Covers all Outlook versions.

Office 365
SharePoint vs OneDrive: What is the Difference and Which Should You Use?
Mark O'Toole 1 May 2026

SharePoint vs OneDrive: What is the Difference and Which Should You Use?

SharePoint is for teams, OneDrive is for personal storage. Compare features, pricing, limits, and when to use each - plus what happens when someone leaves.

Office 365
How to Set Up Auto-Forwarding in Outlook (Step-by-Step Guide)
Mark O'Toole 17 April 2026

How to Set Up Auto-Forwarding in Outlook (Step-by-Step Guide)

Learn how to set up automatic email forwarding in Outlook - classic desktop, new Outlook, web, and Microsoft 365 admin center.

Office 365
How to Migrate from Google Workspace to Microsoft 365
Mark O'Toole 23 March 2026

How to Migrate from Google Workspace to Microsoft 365

Learn how to migrate Gmail to Office 365 step by step. Covers email, contacts, calendars, files, DNS cutover, and post-migration setup.

Office 365
How to Add a Shared Mailbox in Outlook (All Platforms)
Hana Mohan 23 March 2026

How to Add a Shared Mailbox in Outlook (All Platforms)

Step-by-step guide to adding a shared mailbox in Outlook desktop, new Outlook, Outlook on the web, Mac, and mobile. Includes troubleshooting for common issues.

Office 365
Outlook Email Templates: How to Create, Save, and Use Them (2026)
Hana Mohan 20 March 2026

Outlook Email Templates: How to Create, Save, and Use Them (2026)

Outlook email templates: how to create, save, find, edit, and share them across classic Outlook, new Outlook, Outlook on the web, and Microsoft 365.

Office 365
Power Automate Workflows for Customer Support Emails
Mark O'Toole 13 March 2026

Power Automate Workflows for Customer Support Emails

Use Power Automate workflows for customer support emails to automate email triage, send follow-up emails, and route messages to the right team.

Office 365
5 Problems with Using Outlook as a Helpdesk
Mark O'Toole 12 March 2026

5 Problems with Using Outlook as a Helpdesk

Learn the 5 biggest problems with using Outlook as a helpdesk and why growing teams need a purpose-built support tool.

Office 365
10 Best SharePoint Alternatives (2026) - Simpler, Cheaper Options
Mark O'Toole 11 March 2026

10 Best SharePoint Alternatives (2026) - Simpler, Cheaper Options

Tired of managing SharePoint? Compare 10 alternatives your team will actually use - with pricing, pros and cons, and a migration checklist.

Office 365
Office 365 Shared Mailbox: Setup Guide and Best Practices
Hana Mohan 2 September 2025

Office 365 Shared Mailbox: Setup Guide and Best Practices

Learn 10 shared mailbox best practices for Office 365 and Outlook. Boost team collaboration, security, and response times.

Office 365
Google Docs vs Office 365: Features & Pricing Guide
Hana Mohan 20 November 2024

Google Docs vs Office 365: Features & Pricing Guide

Compare Google Docs vs Office 365 side by side. Features, pricing, collaboration, and storage to help you pick the right productivity suite.

Office 365