by Angela Stringfellow
Wondering how to create a customer-centric strategy for your organization? These 7 steps will help you create a strategy that puts your customers at the center of everything you do.
Customer engagement is vital to your business's success. Here's what you need to know about customer engagement, why it matters, and how to improve it.
Want to improve the customer experience? These 4 proven customer experience strategies work every time.
iProv COO Patrick Laughlin needed a better way to manage the support needs of his company's growing customer base. SupportBee checked all the boxes.
by Jane Callahan
Responding to customer complaints is a reality for any customer support team. Follow these best practices to resolve customer complaints quickly (and avoid them from happening in the future).
Want to build undying customer loyalty? These 7 strategies are proven ways to foster loyalty and cultivate brand advocates.
Looking to develop a more customer-centric culture in your company? Here are 6 proven ways to build a customer-centric culture.
A look at customer retention, how to calculate it, and a few of the most crucial reasons to prioritize customer retention in your business.
Put these six proven customer retention strategies in place to enhance customer satisfaction, cultivate loyalty, and foster repeat business.
Customer satisfaction is a key competitive differentiator today. Use these six proven strategies to create an exceptional customer experience and improve customer satisfaction.
Use these seven leading shared inbox integrations to improve team collaboration and customer support.
"It is not enough that you have a great product or service. The harsh truth is that it is difficult to keep your customers happy." says Uwe Dreissigacker, founder of InvoiceBerry. Read more in his guest post!
by SupportBee Team