Five easy ways to improve your customer support ratings quickly and efficiently, whether or not you use SupportBee.
by Jane Callahan
We asked 27 customer service professionals to share the best ways to deal with difficult customers. Here's what they had to say.
by Angela Stringfellow
A collaborative inbox can help your team collaborate on customer service issues without stepping on each other's toes. Learn why you should set one up today!
by Hana Mohan
Looking for a shared inbox for your team? We have compiled a list of 25 best shared inbox tools that you can start using today!
by SupportBee Team
The latest design for comments improves interaction and declutters the ticket's interface
Our 26 experts discuss the top customer service skill that matters. Taking ownership, listening, and other important skills that you can start using today!