by Angela Stringfellow
Want to build undying customer loyalty? These 7 strategies are proven ways to foster loyalty and cultivate brand advocates.
Looking to develop a more customer-centric culture in your company? Here are 6 proven ways to build a customer-centric culture.
A look at customer retention, how to calculate it, and a few of the most crucial reasons to prioritize customer retention in your business.
Put these six proven customer retention strategies in place to enhance customer satisfaction, cultivate loyalty, and foster repeat business.
Customer satisfaction is a key competitive differentiator today. Use these six proven strategies to create an exceptional customer experience and improve customer satisfaction.
Use these seven leading shared inbox integrations to improve team collaboration and customer support.
"It is not enough that you have a great product or service. The harsh truth is that it is difficult to keep your customers happy." says Uwe Dreissigacker, founder of InvoiceBerry. Read more in his guest post!
by SupportBee Team
What's the goal of CRM? In this post, we'll discuss the ultimate goal of customer relationship management and how you can use it to your advantage.
Every company wants to minimize customer service complaints, but how can you stop them before they happen? These 6 tactics will help you identify and resolve customer service complaints before they happen.
Teamwork makes the dream work, especially when it comes to customer satisfaction. Here are 6 ways companies are leveraging team collaboration to improve customer satisfaction.
Customer feedback is a valuable resource for every small business. These 50 customer feedback tools help small businesses collect authentic customer feedback to improve the customer experience.
These 50 customer service software tools for customer support streamline your customer support services, from customer relationship management to social media customer support.