Power up your support with an integrated knowledge base software

SupportBee’s integrated knowledge base software empowers your customers to help themselves, thus reducing your support overhead.

Knowledge Base Landing Page
Support Multiple Sites

Support multiple sites

With SupportBee, you can manage documentation for multiple sites with a single account. It can be tiresome and sometimes more expensive to set up a separate account for each of your products. With SupportBee, manage everything - emails and knowledge base - all under a single login.

Easily create and edit content

Our rich text editor helps you create neatly formatted content which can be organized into articles under various categories. The ability to add inline images helps in making your text instruction more lucid.

Rich Text Editor
Easily Re-order Articles and Categories

Neatly organize and manage content

Content is organized as articles under various categories. As your product grows and changes shape, there will be a need to update, reorder, and reorganize your articles and categories. SupportBee’s snappy interface makes this very easy. Best of all, we keep track of all the versions, making it easy to view the revision history of a file.

Simple and robust search

Search is at the heart of content discovery. We power your knowledge base software with a robust search functionality to help your customers find the answers they need without much effort.

Simple and Robust Search
Support for custom domains

Support for custom domains

We offer the ability to brand your knowledge base site using your company name in the url instead of SupportBee’s. Using your domain name will make it easy for your customers to remember the urls for later access

Reduces support tickets

Reduce your support overhead

SupportBee’s integrated knowledge base software empowers your customers to help themselves, thus reducing your support overheads. Our knowledge base software is quick to set up and painless to manage. The organized site-layout and robust search offers easy navigation and quick content discovery for your customers.

Revision history for articles

Revision History

Technical documentation is a work in progress. The documents change shape as your product evolves. We keep track of all the revision history for your documentation, so you can manage the documentation process as meticulously as you manage your product development.

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