Collaborative customer service using SupportBee's Ticketing System

Ticketing system for collaborative customer support

SupportBee’s support ticket system enables teams to organize, prioritize and collaborate on customer support emails.

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Used by some of the best in the industry

It is no coincidence that some of the world’s best brands have chosen SupportBee to supercharge their customer support.

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Some customers of our Ticketing System
SupportBee does a very good job of what it is supposed to do. It offers a shared inbox which one cannot have in Gmail. It is simple, easy to use, and pretty much does everything you would ever need.
David Hehenberger FatCatApps
A shared inbox that works just like email

Simple shared inbox that works just like email

SupportBee's shared inbox works just like email. We stay invisible to your customers and all they see is a friendly email. It is incredibly easy to ‘wow’ your customers with awesome personal touch using SupportBee.

Affordably, get everyone involved in support ticketing

SupportBee helps you involve more users at lower costs. Delivering great support is all about effective collaboration and team participation to resolve customer issues.

Everyone in your company is a SupportBee agent
Create teams to organize your customer support

A collaborative ticketing system

SupportBee has the right set of features to enable collaboration across teams and software tools. Features like private comments, teams, and assignments, along with app integrations make communication effective and enjoyable.

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An integrated Knowledge Base Software for FAQs

Customers prefer finding answers to their questions themselves than writing to customer support or waiting for replies. SupportBee’s integrated knowledge base software empowers your customers to help themselves.

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SupportBee's Knowledge Base Software
SupportBee's Customer Portal Software

A dedicated space for customer tickets with Customer Portal Software

Our Customer portal software provides a web portal for your customers to manage and track the progress of their support requests. This offers the much sought for transparency and accountability to a customer.

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SupportBee integrates with all your favorite apps

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