4 Strategies to Help You Bring High-Touch Customer Service to Your Business.
by Jane Callahan
If you've been thinking about implementing a shared inbox for your team, here are six compelling reasons why a shared inbox is an excellent team collaboration tool.
by Angela Stringfellow
The best Basecamp integrations for improving customer service.
Expert customer service tips including training tips, best practices for dealing with difficult customers, how to leverage technology to improve customer service, and more.
Learn what customer service really means and how it impacts your business both positively and negatively.
How a restaurant franchise improved customer service using SupportBee
Learn about providing top-notch customer care with these top-quality customer care resources, including blogs, tutorials, books, guides, and more.
How Can SMBs Find Their Customer Service Philosophy? These Guidelines Will Help.
These 50 customer support, success, and care conferences are a must-attend for customer service and CX professionals.
“What should I look for when buying a customer support system for email?” We hear this a lot. And while we may be biased, there are some features that any support system worth its salt should have--regardless of your industry or business size.
Not sure where to begin to develop your customer satisfaction survey? These 50 questions will help you measure every facet of the customer experience.
Five easy ways to improve your customer support ratings quickly and efficiently, whether or not you use SupportBee.