Our 26 experts discuss the top customer service skill that matters. Taking ownership, listening, and other important skills that you can start using today!
by SupportBee Team
Measure these four important customer service metrics to improve your organization's customer service and delight your customers.
Learn the best practices for improving your customer service to delight your customers and retain them for years!
A cloud based helpdesk can streamline your customer support and help you deliver better customer service to your customers. Read on to learn more!
A list of the 50 best customer service blogs that you should be reading to improve your customer service game
A well designed knowledge base can reduce your customer support costs and deliver better customer service to your customers. We show you how to do it!
A customer portal helps your customers submit and track service requests. In this post we show you how to implement one for your organization.
Learn 5 ways your customer service team can handle customer complaints to ensure customer satisfaction and happiness
Ability to search through labels and filters; Improved fonts.
Move articles between categories and auto save drafts in the Knowledge Base
You can now send announcements to customer groups and view history for announcements
You can now organize customers into groups