SupportBee's Pricing

From Startups to Enterprises, we’ve got a plan for you! Your 14 day trial is on us.


$13 /user/month

Shared Inbox, Knowledge Base & Basic Integrations to get your support team off the ground

Setup 14-Day Free Trial


$17 /user/month

Everything in Startup + Customer Portal & Enterprise Integrations to supercharge your workflow

Setup 14-Day Free Trial

Compare The Plans

Compare and pick the plan that works for you. Upgrade or downgrade at any time!

Startup Enterprise
Unlimited Email Inboxes/Tickets
Customer Management
Customer Satisfaction Ratings
Two Factor Authentication
API Access
In Depth Reports
Audit Trail

1 Team

3 Teams

Knowledge Base Software

1 Site

3 Sites

Basic Integrations
Enterprise Integrations
Business Hours
Customer Portal Software
Portal Access for Customer Groups
Friendly Customer Service
Start Free Trial Start Free Trial

Frequently Asked Questions

Here are the answers to most common questions. Contact us if you have any more!

Users are the people who have access to your SupportBee account. They have 3 levels of user permissions: Admins, Agents, and Collaborators. While all have access to basic interface features, there are a few considerations to make when selecting or setting up an account type. Read more about User Permissions.

Teams reflect the real-world idea of teams or departments in organizations. This feature helps in bringing about a structure to a support process that spans across multiple departments or teams within an organization. Read more about using teams.

We use Stripe, a leading payment gateway to process payments. We don't store or even see your credit card details. Stripe stores them securely for us. Read more about their security standards and practices.

Not at all. You can cancel your subscription anytime. Your data can be exported out using our API.