Web Hooks Integration

Webhook for Everything Important

Polling is inefficient, use SupportBee's Webhooks

Writing an app or integration that does something on every new ticket or reply? Webhooks are a great way to be programmatically notified when something happens. You can add any number of web hooks in SupportBee. Below is a list of supported events with Webhooks:

• Ticket Created
• Ticket Assigned to User
• Ticket Unassigned from User
• Ticket Assigned to Team
• Ticket Unassigned from Team
• Ticket Answered
• Ticket Unanswered
• Ticket Spammed
• Ticket Unspammed
• Ticket Trashed
• Ticket Untrashed
• Ticket Archived
• Ticket Unarchived
• Agent Reply Created
• Customer Reply Created
• Comment Created

You can use a service like Pipedream's Requestbin to test these webhooks. Read Webhooks Documentation to learn more →