Web Hooks Integration

Webhook for Everything Important

Polling is inefficient, use SupportBee's Webhooks

Writing an app or integration that does something on every new ticket or reply? Webhooks are a great way to be programmatically notified when something happens. You can add any number of web hooks in SupportBee. Below is a list of supported events with Webhooks:

Ticket Created
Ticket Assigned to User
Ticket Unassigned from User
Ticket Assigned to Team
Ticket Unassigned from Team
Ticket Answered
Ticket Unanswered
Ticket Spammed
Ticket Unspammed
Ticket Trashed
Ticket Untrashed
Ticket Archived
Ticket Unarchived
Agent Reply Created
Customer Reply Created
Comment Created

You can use a service like Pipedream's Requestbin to test these webhooks.

Read Webhooks Documentation to learn more →

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