Web Hooks Integration

Webhook for Everything Important

Polling is inefficient, use SupportBee's Webhooks

Writing an app or integration that does something on every new ticket or reply? Webhooks are a great way to be programmatically notified when something happens. You can add any number of web hooks in SupportBee. Below is a list of supported events with Webhooks:

• Ticket Created

• Ticket Assigned to User

• Ticket Unassigned from User

• Ticket Assigned to Team

• Ticket Unassigned from Team

• Ticket Answered

• Ticket Unanswered

• Ticket Spammed

• Ticket Unspammed

• Ticket Trashed

• Ticket Untrashed

• Ticket Archived

• Ticket Unarchived

• Agent Reply Created

• Customer Reply Created

• Comment Created

You can use a service like Pipedream's Requestbin to test these webhooks.

Read Webhooks Documentation to learn more →