Power up your support with an integrated knowledge base *
SupportBee’s integrated knowledge base software empowers your customers to help themselves, thus reducing your support overheads.
* Launching this month. Write to us to request access for your company.
Support multiple sites
With SupportBee, you can manage documentation for multiple sites with a single account. It can be tiresome and sometimes more expensive to set up a separate account for each of your products. With SupportBee, manage everything - emails and knowledge base - all under a single login.
Easily create and edit content
Our rich text editor helps you create neatly formatted content which can be organized into articles under various categories. The ability to add inline images helps in making your text instruction more lucid.
Neatly organize and manage content
Content is organized as articles under various categories. As your product grows and changes shape, there will be a need to update, reorder, and reorganize your articles and categories. SupportBee’s snappy interface makes this very easy. Best of all, we keep track of all the versions, making it easy to view the revision history of a file.
Simple and robust search
Search is at the heart of content discovery. We power your knowledge base software with a robust search functionality to help your customers find the answers they need without much effort.
Support for custom domains
We offer the ability to brand your knowledge base site using your company name in the url instead of SupportBee’s. Using your domain name will make it easy for your customers to remember the urls for later access
Reduce support overheads
SupportBee’s integrated knowledge base software empowers your customers to help themselves, thus reducing your support overheads. Our knowledge base software is quick to set up and painless to manage. The organized site-layout and robust search offers easy navigation and quick content discovery for your customers.
Technical documentation is a work in progress. The documents change shape as your product evolves. We keep track of all the revision history for your documentation, so you can manage the documentation process as meticulously as you manage your product development.
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