Customer Portal Software To Empower Your Clients

Let your customers submit and track tickets with SupportBee’s Client portal software. Works great on mobiles too!

SupportBee’s customer portal software provides a dedicated space for your customers to manage and track the progress of their support requests. This transparency and accountability can provide your customers with the much needed assurance that their requests are not lost in the corporate blackhole.

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A customer portal software lets your customers submit and track their tickets
Provide a magic link to access the customer portal

Easy Access. No Login required.

Your customers need not remember another email address/ password combination to be able to access the information on their support requests. The customer portal can be accessed from a private link that will be shared in the replies to their support requests, or sent to their email address if they visited the public portal link.

A bird’s eye view of all tickets

This space offers all the information on support requests that a customer typically needs. Customers have the ability to access past queries and their answers which gives them the opportunity to use the client portal as a knowledge resource, thus avoiding asking the same questions again.

View all tickets in the customer portal
View or respond to a ticket in the client portal

Ability to open new tickets and reply to existing tickets

Your clients can also create new requests/ tickets on the customer portal. You have the option to pre fill most of the details thus making it easy for your clients to get in touch with you.

Brand your customer portal

You have the option to brand the portal with your logo and colors. This simple customization option helps you deliver a consistent experience for your customers across your website and portal. You can also use a custom domain to make your client portal truly your own.

SupportBee's customer portal softwar offers several customization options

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