New Feature

Quick Start Screen for Admins & CapsuleCRM App

Super excited to be rolling out some great updates this Monday: Quick Start Screen for Admins Clicking the Admin link now takes you to a Quick Start screen. You can quickly see the most important settings here (forwarding addresses, number of users and groups etc) and jump to the 'Add...

Interview

Why our customers love us: Interview with Abine

We love our product. We use it everyday internally for Muziboo and SupportBee. But, what s nicer is our customers loving SupportBee for the same reasons that we do. There can t be a better validation for the product. It was such a pleasure to chat with our customer Abine....

Team

'Reply above this line' culture must die

Email is a wonderful communication medium for technical support. You can take your time to explain the problem in detail and help customer support help you better. Talking to technical support over email is often like interacting with a project's community on an email list with one major difference. Almost...