Hackday

The Hackday Report!

On November 9th 2013, we participated in our very first hackday as an API provider. Here is the report! Organized by Microsoft Ventures for some of it's portfolio companies, #mvhackday was a one day event full of awesomeness. Apart from SupportBee Cloudinfra, Frrole, Native5, Nanobi and NowFloats participated with their...

Upcoming

Customer Support is the New Product Development

Today, everyone agrees that investing in good customer support is important for any company. Good customer support earns the trust of your customers converting them into loyal fans and champions of your offering. A lot has been written about delivering faster and better customer support to catalyze this viral growth....

New Feature

Quick Start Screen for Admins & CapsuleCRM App

Super excited to be rolling out some great updates this Monday: Quick Start Screen for Admins Clicking the Admin link now takes you to a Quick Start screen. You can quickly see the most important settings here (forwarding addresses, number of users and groups etc) and jump to the 'Add...

Interview

Why our customers love us: Interview with Abine

We love our product. We use it everyday internally for Muziboo and SupportBee. But, what s nicer is our customers loving SupportBee for the same reasons that we do. There can t be a better validation for the product. It was such a pleasure to chat with our customer Abine....