Announcements

Towards a faster and more reliable SupportBee

Few months ago, we decided to massively overhaul our infrastructure. It was a huge project and we've been busy at it since. We're finally approaching completion this month and I'm excited to share a bunch of updates with you. Before disclosing what we've been working on the past few months,...

New Feature

Say Hello to Teams!

If you have been using SupportBee for any length of time, you are probably familar with Groups. You can create a group of agents and assign tickets to a group. This is useful when you have different departments in your company - Sales, Marketing, Development. Starting today, we are renaming...