New Feature

Our update on GDPR

There have been a lot of inquiries from customers in the EU region about SupportBee’s compliance of GDPR. The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and it is designed to achieve the following: Harmonize data privacy laws across Europe Protect and empower all EU...

New Feature

A cleaner layout for the ticketing interface

We are very excited to announce SupportBee’s new layout that we have been working on for months! The new tabbed interface, with infinite scrolling in listings, offers a cleaner experience and an easier navigation. The overarching goal of this redesign is to do away with the clutter, while also overcoming...

New Feature

Announcement: Improvements to Basecamp integration

Basecamp and Insightly are the two most popular integrations in SupportBee, and we have received a number of requests in the past months for improving these. Even as we are announcing the improvements to Basecamp, we have started working on improving Insightly. Stay tuned for updates! Also, feel free to...