SupportBee sports a new look!

SupportBee’s new look has hopefully been a pleasant surprise for all of you.

Here are some of the changes you will notice:

  • We have new icons throughout the app

Here’s a screenshot of the left-hand side navigation with the new icons

Left-hand side navigation with new icons
Left-hand side navigation with new icons
  • Many buttons have a different style to make it easier to identify them as buttons

  • Spacing between sections is made better to offer more clarity

  • Headers in the Admin, Reports, Customer Portal, and KBee pages have been redesigned

Here’s a screenshot of the newly designed top-bar navigation in the ticket’s interface

Newly designed top-bar navigation in the ticket's interface
Newly designed top-bar navigation in the ticket's interface
  • Better styling for messages in the Admin section

  • Forms in Admin pages are designed to render better in smaller screens. They should also be easier to follow and fill out.

For now, all changes are just aesthetic. We will soon be making functional improvements to the ticket listings and the reply interface.

Many thanks to Varun and Josue for all the improvements!

Nithya Rajaram

Nithya Rajaram