CC in New Ticket

Earlier this week, we rolled out a useful addition to the New Tickets screen. You can now copy people when creating a new ticket.

Once you click the 'New Ticket Button', click on the "Add CC" link to bring up email address input box :

You can add multiple email addresses in the box. We'll highlight the email address in red if it looks incorrect.

Please reload the app to start using the feature.

Divya Venugopal

Divya Venugopal