Ticketing System for High Touch Customer Service
SupportBee enables your entire team to engage in meaningful conversations with people and turn them into happy and profitable clients.
We call this High Touch customer service - personal, meaningful and profitable.
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Used by some of the best in the industry
It is no coincidence that some of the world’s best brands have chosen SupportBee to supercharge their customer support.
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Simple shared inbox that works just like email
SupportBee's shared inbox works just like email. We stay invisible to your customers and all they see is a friendly email. It is incredibly easy to ‘wow’ your customers with awesome personal touch using SupportBee.
Affordably, get everyone involved in support ticketing
SupportBee offers a unique pricing model that helps you involve more users at low costs, and delivering great support is all about effective collaboration and team participation to resolve customer issues.
A collaborative ticketing system
SupportBee has the right set of features to enable collaboration across teams and software tools. Features like private comments, teams, and assignments, along with app integrations make communication effective and enjoyable.
An integrated Knowledge Base Software for FAQs
Customers prefer finding answers to their questions themselves than writing to customer support or waiting for replies. SupportBee’s integrated knowledge base software empowers your customers to help themselves.
Knowledge Base Software →
A dedicated space for customer tickets with Customer Portal Software
Our Customer portal software provides a web portal for your customers to manage and track the progress of their support requests. This offers the much sought for transparency and accountability to a customer.
Customer Portal Software →
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Made with love from 7 cities around the world